Dashboard
System overview and key metrics
API Connections
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Groups
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Assignment Rules
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Tickets Today
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Tickets This Month
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Uptime
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On-Call Agents
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API Connections
Manage your ServiceNow integrations and credentials.
| Connection Name | Application | Instance URL | Auth Type | Status |
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Enable Group
Search for a ServiceNow group and sync its members to the assignment engine.
Groups
Manage ServiceNow assignment groups and toggle auto-assignment.
Group Details
Users
View all synced users from ServiceNow.
User Profile
Group Memberships
Memberships
Global view of all user–group mappings.
Tickets Dashboard
Monitor and track all incoming ServiceNow incidents.
Total
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Pending
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Processing
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Assigned
0
Processed Today
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Audit Log
Full history of assignment events and system activity.
Assignment Rules
Configure automated assignment logic and conditions.
Ticket Details
Help & Support
Setup, configuration & troubleshooting guide